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Press Releases

Nomi Health Scales to Accommodate Spike in COVID-19 Testing Demand Nationwide, Nearly Tripling Number of Americans Served in Past 10 Days

By Maggie Habib on December 21, 2021

OREM, Utah--(BUSINESS WIRE)--Today Nomi Health, the direct healthcare company rewiring how care is bought, paid for and delivered, announced its efforts in scaling its testing operations to accommodate surges in demand for COVID-19 testing amid the holiday season and concerns around the omicron variant. While traditional healthcare infrastructure continues to fall short and retail pharmacies consistently run out of tests, Nomi Health has seamlessly accommodated a nearly tripling of its testing volumes across more than 10 states since December 10, serving more than 80,000 Americans on Monday, December 20.

“Since the first days of COVID, easy access to testing has been the critical underpinning of our communities opening back up safely and to the peace of mind we desperately need. When traditional healthcare could not rise to the challenge, we built a new care delivery system to bring COVID solutions directly into communities nationwide,” said Mark Newman, founder and CEO, Nomi Health. “Just as we predicted past surges based on our work on the front lines for nearly two years, we saw this cycle coming and we were prepared with the supply chain and staffing needed to meet the rising demand from our fellow Americans. The Nomi Health process is seamless from registration to results, and our team of more than 2,500 go above and beyond to make the experience great, with many sites even decorating for the holidays.”

Amid the latest surge in cases, Nomi Health’s locally-led testing infrastructure:

  • Managed rapid spikes in testing volume, having served 81,000 Americans on Monday, December 20 and more than 64,000 Americans on Friday, December 17, up from nearly 33,000 on December 10;

  • Turns around PCR test results in 19.5 hours on average despite the surge;

  • Turns around antigen test results in 1 hour or less despite the surge;

  • Operates more than 200 sites nationwide and the largest mobile testing program in the country;

  • Hosts 5-minute easy online patient registration process;

  • Makes customer support available every day in multiple languages; and

  • Operates many of the country’s “test to travel” and “test to stay” programs to keep travel and schools safely open.

Nomi Health also recently launched sequencing in many states to assist local leaders with the information they need to respond effectively, and is preparing for the effective deployment of antiviral medication. For more information about Nomi Health, visit www.nomihealth.com.